STEP 1 – Visit With Your Treating Practitioner

​Visit your treating practitioner (physician, physician assistant, or nurse practitioner in some cases) for a face-to-face examination and discussion of your mobility options.
 

Medicare requires this face-to-face examination prior to writing a prescription for a power mobility device. During your exam, your practitioner must first consider the use of a cane, walker, and manual wheelchair before considering a scooter or power wheelchair.

If your practitioner determines that your needs require a scooter or power wheelchair, this must be supported in your medical records and a prescription can be written. A physical therapist or occupational therapist may conduct an additional assessment if deemed necessary.

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STEP 2 – Prescription & Documentation Sent

Your treating practitioner sends the written prescription and supporting medical documentation to the mobility supplier.

The supplier must receive this documentation prior to dispensing the power mobility device. Once received, the supplier works with you and your practitioner to determine the appropriate scooter for your needs.

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STEP 3 – Home Assessment

Your mobility supplier conducts a home assessment to ensure you have adequate access and maneuverability space.

Medicare requires that the primary purpose of a scooter is to assist with mobility limitations inside the home and to support activities of daily living such as toileting, grooming, bathing, dressing, and eating.

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STEP 4 – Delivery & Training

Your mobility supplier orders the scooter prescribed by your treating practitioner, delivers it to your home, and provides instruction on proper operation and safe use.